Traffic re-routed around Internet issue in NYC

Incident Report for Bigleaf Networks

Resolved

This carrier issue appears resolved at this time. We are re-enabling the path and will continue to monitor closely.

Posted Jul 10, 2017 - 16:30 PDT

Monitoring

Our automated monitoring systems have identified a partial internet performance issue on one of our upstream carrier circuits in New York. This was only affecting a limited set of traffic traversing that POP, however we've disabled routing through the affected carrier path until the issue subsides. We will continue to monitor the situation closely and re-enable the path once the circuit is clean.

Posted Jul 10, 2017 - 16:21 PDT