Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 24, 2019 - 21:00 PDT
Scheduled
We are performing routine network maintenance and upgrades to our infrastructure. Benefits include enhanced network reliability and stability. Customers may experience a period of additional latency lasting up to 60 minutes and several brief periods of packet loss lasting up to 10 seconds each during the window. Web dashboard access and alerts may be interrupted for a period of up to 30 minutes.
Expected Impact: A period of additional latency lasting up to 60 minutes. Several brief periods of packet loss lasting up to 10 seconds each. A 30-minute interruption of alerts and web dashboard access.
If you're curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla. If you have any questions or concerns about this upgrade process please let us know.
Posted Oct 17, 2019 - 16:03 PDT
This scheduled maintenance affected: Gateway Cluster: Atlanta, GA, Gateway Cluster: Chicago, IL, Gateway Cluster: Dallas, TX, Gateway Cluster: Los Angeles, CA, Gateway Cluster: New York, NY, Gateway Cluster: San Jose, CA, Gateway Cluster: Seattle, WA, and Web Dashboard.