All Systems Operational

About This Site

A Message from our CEO, Joel Mulkey: "Most network providers hide outage info from you, causing confusion and frustration. They all have issues, but don't inform you about them proactively. We instead have a culture of honesty and transparency, so on this public status page you'll find both real-time and historical info about outages or performance problems affecting our service. I hope this level of transparency gives you comfort that we're a partner with you, fighting hard to give you the best possible experience."

How to interpret the info below:
• As a Bigleaf customer, your service experience is generally tied to the performance of the primary gateway cluster for each of your site(s).
• Our software automatically moves your traffic to the secondary gateway cluster for your site(s) if the primary is offline.
• Your network traffic is not affected by any performance issues with the Web App Dashboard, it's solely used for administrative functions and alerting.

Gateway Cluster: Chicago Operational
Gateway Cluster: Los Angeles Operational
Gateway Cluster: New York Operational
Gateway Cluster: Seattle Operational
Web App Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 25, 2017

No incidents reported today.

Mar 24, 2017
Completed - The scheduled maintenance has been completed successfully.
Mar 24, 01:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 21:00 PDT
Scheduled - We are upgrading an upstream link at both our Chicago Gateway Cluster and our New York City Gateway Cluster to provide increased network capacity. We expect these upgrades to cause no interruption as traffic will fail over to redundant links at both clusters. However, you may notice some routing changes during the upgrades.

Expected Impact: None, as all traffic will be rerouted to redundant connections.

If you're curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla. If you have any questions or concerns about this upgrade process please let us know.
Mar 16, 17:02 PDT
Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.