Core network and customer router software upgrades
Scheduled Maintenance Report for Bigleaf Networks
Completed
The scheduled maintenance has been completed.
Posted Sep 22, 2017 - 02:12 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 21, 2017 - 22:00 PDT
Scheduled
We are deploying software upgrades to core network hosts and customer routers. The upgrades include our new 4G/5G Optimization featureset, bugfixes, and some additional software optimizations. We expect customers to experience an instance of packet loss during the window lasting about 10 seconds. Alerts may also be interrupted for a period of about 10 minutes.

Expected Impact: Packet loss lasting about 10 seconds. A 10-minute interruption of alerts.

If you're curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla. If you have any questions or concerns about this upgrade process please let us know.
Posted Sep 14, 2017 - 20:06 PDT
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