Routine network maintenance (ASH + SJC)

Scheduled Maintenance Report for Bigleaf Networks

Completed

The scheduled maintenance has been completed.

Posted Dec 08, 2021 - 00:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 07, 2021 - 20:00 PST

Scheduled

We are performing routine network updates for some customers that are served out of our San Jose and Ashburn Gateway Clusters.

Expected Impact: Several brief periods of packet loss lasting up to 10 seconds each for infrastructure updates.

If you’re curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla. If you have any questions or concerns about this upgrade process please let us know.

Posted Nov 30, 2021 - 22:38 PST

This scheduled maintenance affected: Gateway Cluster: Ashburn, VA and Gateway Cluster: San Jose, CA.