Routine Network Maintenance in the United States; Upgrades in SJC and DEN

Scheduled Maintenance Report for Bigleaf Networks

Completed

The scheduled maintenance has been completed.
Posted Mar 21, 2025 - 04:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2025 - 22:00 PDT

Scheduled

Bigleaf will perform network maintenance:

Minor infrastructure maintenance on all U.S. gateway clusters:
- Expect 10 seconds of packet loss for circuits in backup-only mode.

Customer router upgrades in our San Jose and Denver gateway clusters only:
- Service interruption of up to 5 minutes.

If you're curious about the types of maintenance that we perform, please check out the Maintenance section of our SLA: http://www.bigleaf.net/sla. Please let us know if you have any questions or concerns.
Posted Mar 13, 2025 - 13:58 PDT
This scheduled maintenance affected: Gateway Cluster: Ashburn, VA, Gateway Cluster: Atlanta, GA, Gateway Cluster: Chicago, IL, Gateway Cluster: Dallas, TX, Gateway Cluster: Denver, CO, Gateway Cluster: Los Angeles, CA, Gateway Cluster: New York, NY, Gateway Cluster: San Jose, CA, and Gateway Cluster: Seattle, WA.