Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 21, 2023 - 15:01 PDT
Scheduled
We are performing routine network maintenance to our infrastructure. We will be upgrading gateway cluster servers and on-prem Bigleaf routers for a subset of customers connected to our Europe Gateway Clusters.
Expected Impact: - Customers may experience two events of service interruption lasting up to 5 minutes each for customer routers upgraded during the window. - Customers may also experience several brief periods of packet loss lasting up to 10 seconds each for servers upgraded during the window.
If you're curious about the types of maintenance that we perform, feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla. If you have any questions or concerns about this maintenance, please let us know.
Posted Sep 13, 2023 - 16:42 PDT
This scheduled maintenance affected: Gateway Cluster: Frankfurt, DE, Gateway Cluster: London, GB, and Gateway Cluster: Amsterdam, NL.