We are deploying core software upgrades to our onsite routers and conducting system maintenance . The upgrades include optimizations and bugfixes. Customers may experience several brief incidents of packet loss during the window lasting up to 10 seconds each.
Expected Impact: Several brief periods of packet loss lasting up to 10 seconds each. Circuit alerts will be disabled for up to 10 minutes.
If you're curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla
. If you have any questions or concerns about this upgrade process please let us know.