Routine Network Maintenance -- NYC Gateway Cluster

Scheduled Maintenance Report for Bigleaf Networks

Completed

The scheduled maintenance has been completed.

Posted Mar 18, 2025 - 23:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 18, 2025 - 19:00 PDT

Scheduled

Bigleaf will be performing network and infrastructure maintenance work for our customers served out of our New York Gateway Cluster from 10 PM to 2 AM ET on March 18th, 2025.

Expected Impact:

-- Customers served out of our New York Gateway Cluster may experience several brief period of packet loss lasting up to 15 seconds during the window.

-- Customers may see increased latency reaching Bigleaf services during the window.

If you’re curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: https://www.bigleaf.net/sla/

Posted Mar 11, 2025 - 14:32 PDT

This scheduled maintenance affected: Gateway Cluster: New York, NY.