Bigleaf Support Emails

Incident Report for Bigleaf Networks

Resolved

This incident has been resolved.
Posted Jun 20, 2025 - 15:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 20, 2025 - 13:27 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 20, 2025 - 13:12 PDT

Investigating

Emails to our primary SUPPORT@BIGLEAF.NET are currently being denied - our team can be reached at our alternative email SUPPORT@ZENDESK.BIGLEAF.NET.

Our Support Line is up as normal, as well as our Chat and Web ticket submission.
Posted Jun 20, 2025 - 12:30 PDT
This incident affected: Other.