Routine Network Maintenance -- SJC Gateway Cluster
Scheduled Maintenance Report for Bigleaf Networks
Completed
The scheduled maintenance has been completed.
Posted Aug 15, 2024 - 02:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 14, 2024 - 22:00 PDT
Scheduled
Bigleaf will be performing network and infrastructure maintenance work for our customers served out of our San Jose Gateway Cluster from 10 PM to 2 AM PDT on August 14th, 2024.

Expected Impact:

-- Customers served out of our San Jose Gateway Cluster may experience several brief period of packet loss lasting up to 15 seconds during the window.

-- Customers may see increased latency reaching Bigleaf services during the window.

If you’re curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: https://www.bigleaf.net/sla/

If you have any questions or concerns about this upgrade process please let us know.
Posted Aug 07, 2024 - 13:08 PDT
This scheduled maintenance affected: Gateway Cluster: San Jose, CA.