Network Performance Issues - NYC/CHI

Incident Report for Bigleaf Networks

Resolved

This incident has been resolved.
Posted Jan 31, 2025 - 14:17 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 31, 2025 - 13:40 PST

Investigating

We are currently investigating network congestion issues that are impacting a subset of sites connected to our NYC and CHI gateway clusters.
Posted Jan 31, 2025 - 13:01 PST
This incident affected: Gateway Cluster: Chicago, IL and Gateway Cluster: New York, NY.