In response to the degradation experienced on one of our Seattle nodes today we will be performing maintenance on that node in order to prevent any future reoccurrence. Clients connected to the impacted node can expect a few short instances of packet loss (5 to 10 seconds each) and possible circuit alarms during the maintenance procedure.
If you're curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla
. If you have any questions or concerns about this upgrade process please let us know.