Core software and network upgrades
Scheduled Maintenance Report for Bigleaf Networks
The scheduled maintenance has been completed.
Posted Sep 11, 2019 - 22:52 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2019 - 21:00 PDT
We are deploying core software and network upgrades to our infrastructure. The upgrades include optimizations and enhanced network reliability. Customers may experience several brief incidents of packet loss during the window lasting up to 10 seconds each.

Expected Impact: Several brief periods of packet loss lasting up to 10 seconds each.

If you're curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: If you have any questions or concerns about this upgrade process please let us know.
Posted Sep 04, 2019 - 15:01 PDT
This scheduled maintenance affected: Gateway Cluster: Atlanta, GA, Gateway Cluster: Chicago, IL, Gateway Cluster: Dallas, TX, Gateway Cluster: Los Angeles, CA, Gateway Cluster: New York, NY, Gateway Cluster: Seattle, WA, and Gateway Cluster: San Jose, CA.