Urgent Maintenance

Incident Report for Bigleaf Networks

Resolved

We have successfully deployed the fix and are closing this maintenance window.

Posted Sep 12, 2019 - 16:00 PDT

Identified

We will be performing an urgent maintenance window shortly in response to an identified issue affecting a small subset of customers. Impacted customers may experience brief incidents of packet loss during the window lasting up to 10 seconds each.

Posted Sep 12, 2019 - 15:13 PDT

This incident affected: Gateway Cluster: Los Angeles, CA and Gateway Cluster: New York, NY.