Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2021 - 21:00 PST
Scheduled
In an ongoing effort to bring you the very best products and services, we’re continuing the effort to upgrade our US gateway clusters and US customer routers to our newest platform. We are deploying core software upgrades to customer routers and performing routine upgrades to our infrastructure. The upgrades include software and performance optimizations, enhanced network reliability, and augmented infrastructure capacity.
Expected Impact:
- Customers may experience two events of service interruption lasting up to 5 minutes each for customer router upgrades during the window.
- Customers may also experience several brief periods of packet loss lasting up to 10 seconds each for infrastructure upgrades during the window.
If you're curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla. If you have any questions or concerns about this upgrade process please let us know.
Thank you
Posted Feb 25, 2021 - 17:37 PST
This scheduled maintenance affected: Gateway Cluster: Atlanta, GA and Gateway Cluster: Dallas, TX.