Missing Site Metrics

Incident Report for Bigleaf Networks

Resolved

This incident has been resolved.
Posted Sep 12, 2025 - 07:30 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 12, 2025 - 06:59 PDT

Investigating

We are currently investigating an issue with missing metrics and reporting in the Bigleaf Cloud Connect Dashboard.
Posted Sep 12, 2025 - 05:41 PDT
This incident affected: Web Dashboard and Site and Circuit Alerts.