Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2026 - 15:00 PDT
Scheduled
Bigleaf will be performing scheduled maintenance on customer devices in our Amsterdam, NL, London, GB, and Frankfurt, DE gateway clusters.
Expected impact:
-- Service interruption of 2 to 5 minutes during on-premises router upgrades to the newest firmware and reboot.
*** If you choose to do manual router upgrades to the newest firmware before our scheduled maintenance time, then your sites will not experience the 2-5 minute outages during our maintenance window. Click here to learn about manual upgrades.
If you're curious about the types of maintenance that we perform, please check out the Maintenance section of our SLA: http://www.bigleaf.net/sla.
Please let us know if you have any questions or concerns.
Posted Apr 29, 2026 - 12:17 PDT
This scheduled maintenance affected: Gateway Cluster: Frankfurt, DE, Gateway Cluster: London, GB, and Gateway Cluster: Amsterdam, NL.