Network Performance Issues - ATL and DAL Gateway Clusters
Incident Report for Bigleaf Networks
Resolved
Earlier today, we experienced two brief network events affecting our ATL and DAL gateway clusters.

Event Window 1: 11:19 to 11:22 PDT [18:19 to 18:22 UTC]
Event Window 2: 11:38 to 11:42 PDT [18:38 to 18:42 UTC]

During these events, customers connected to the affected POPs may have experienced increased latency, packet loss, or other connectivity issues. We believe the issue has been resolved, however our Engineering team will continue to monitor for any additional anomalies.
Posted Jun 07, 2022 - 14:04 PDT
This incident affected: Gateway Cluster: Atlanta, GA and Gateway Cluster: Dallas, TX.
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