We are deploying core network upgrades to our infrastructure. Benefits include enhanced network reliability and routing optimizations. Customers may experience several incidents of packet loss during the window lasting up to 10 seconds each.
Expected Impact: Periods of packet loss lasting up to 10 seconds each.
If you're curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla
. If you have any questions or concerns about this upgrade process please let us know.