Core network upgrades
Scheduled Maintenance Report for Bigleaf Networks
The scheduled maintenance has been completed.
Posted Nov 29, 2018 - 02:00 PST
We are extending the maintenance window by 1 hour. We appreciate your understanding and thank you for your patience.
Posted Nov 29, 2018 - 00:04 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 28, 2018 - 21:01 PST
We are deploying core network upgrades to our infrastructure. Benefits include enhanced network reliability and routing optimizations. Customers may experience several incidents of packet loss during the window lasting up to 10 seconds each.

Expected Impact: Periods of packet loss lasting up to 10 seconds each.

If you're curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: If you have any questions or concerns about this upgrade process please let us know.
Posted Nov 21, 2018 - 15:27 PST
This scheduled maintenance affected: Gateway Cluster: Atlanta, GA, Gateway Cluster: Chicago, IL, Gateway Cluster: Dallas, TX, Gateway Cluster: Los Angeles, CA, Gateway Cluster: New York, NY, and Gateway Cluster: Seattle, WA.