Investigating server failure in New York City data center

Incident Report for Bigleaf Networks

Resolved

The affected system in the NYC datacenter has been restored.

Posted Jun 28, 2018 - 15:17 PDT

Identified

We are currently investigating a hardware failure in our New York data center. Customers have failed over to redundant servers. We are actively working to optimize performance for those sites affected by this issue.

Posted Jun 28, 2018 - 13:04 PDT

This incident affected: Gateway Cluster: New York, NY.