Scheduled Maintenance - [ASH] Gateway Cluster

Scheduled for Mar 24, 03:00 - 03:30 PDT

Scheduled

Bigleaf will be performing network maintenance for a subset of customers served primarily out of our Ashburn, VA gateway cluster from 3:00 AM until 3:30 AM PDT on March 24th, 2026.

Expected Impact:

-- Customers served out of our Ashburn, VA gateway cluster may experience several brief period of packet loss lasting up to 10 seconds during the window.

-- Customers may see increased latency reaching Bigleaf services during the window.

To verify if any impact is expected to your sites, after logging into the Bigleaf Cloud Connect dashboard, follow this link to a filtered list of sites that will be included in this maintenance window. If no sites appear in the filtered list, none of your sites will be impacted.

If you're curious about the types of maintenance that we perform, please check out the Maintenance section of our SLA: http://www.bigleaf.net/sla.

Please let us know if you have any questions or concerns.

Posted Mar 17, 2026 - 13:13 PDT

This scheduled maintenance affects: Gateway Cluster: Ashburn, VA.