Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 06, 2023 - 22:00 PDT
Scheduled
Bigleaf will be performing routine network maintenance on our infrastructrue. During this maintenance, some customers may have their tunnels moved between Tunnel Endpoint servers within the same Gateway Cluster.
Expected Impact: - A subset of customers served from our CHI and SEA POPs may experience brief periods of packet loss lasting up to 10 seconds, if their tunnel is moved within the Gateway Cluster.
If you’re curious about the types of maintenance that we perform feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla. If you have any questions or concerns about this maintenance process, please let us know.
Posted Mar 30, 2023 - 19:39 PDT
This scheduled maintenance affected: Gateway Cluster: Chicago, IL and Gateway Cluster: Seattle, WA.